HR tech leader Reward Gateway, who help clients connect, recognize and support their workforce through a unified employee engagement, reward, recognition, communication and benefits platform, today announced that it has been recognized as a gold medalist and leader in the 2020 Rewards and Recognition Data Quadrant from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on satisfaction with product features, vendor experience, capabilities and emotional sentiment.
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SoftwareReviews named Reward Gateway a gold medalist as it received an 8.4 composite score, which represents the complete and aggregated satisfaction score from end users.
Reward Gateway secured high satisfaction scores in a variety of areas representing vendor capabilities and product features including:
- Availability & Quality of Training
- Vendor Support
- Product Strategy & Rate of Improvement
Reward Gateway also received an Emotional Footprint score of +92, receiving perfect scores on saving time for clients, being transparent and acting with integrity. Other Emotional Footprint metrics in which Reward Gateway ranked highly include:
- Being Efficient
- Enabling Productivity
- Being Reliable
- Being Trustworthy
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The Emotional Footprint makes the SoftwareReviews Data Quadrant unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.
“We are honored to be recognized as a leader in the Employee Reward and Recognition industry for our work to help organizations connect, recognize and support their people,” said Rob Boland, COO at Reward Gateway. “Today HR leaders are being asked to do more for their organizations than ever before, with even less resources. The scores we earned here highlight the critical role that our solutions play in the post-COVID HR tech environment. I couldn’t be more proud of the Reward Gateway team for living our mission and values with a focus on helping clients create a motivated and engaged workforce.”