Blue Shield of California, LegalShield, and Avesis are recognized as the best overall carriers.
EverythingBenefits, the leading provider of next-generation automated benefits technology solutions, released its annual list of elite benefits providers. Carriers were selected for their consistency, best all-around performance, and excellent collaboration. The list welcomes seven newcomers and honors 13 carriers for a second consecutive year.
The Top 20 Carriers list was established in 2017 in accordance with the company’s guiding philosophy that the benefits experience should be simpler, more rewarding, and more enjoyable for all. This year a new identifier was added to distinguish carriers setting industry standards in the respective market segment: top providers of medical, financial, and ancillary services are reflected in the 2020 ranking. LegalShield, Blue Shield of California, and Avēsis top this year’s list.
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The full rankings are as follows:
- Alerus
- Ameritas*
- Avēsis*
- BCBS of SC
- Beneflex
- Blue Shield of CA*
- Cigna*
- Delta Dental*
- EyeMed*
- Guardian*-
- John Hancock*
- Kaiser Permanente
- LegalShield*
- Mutual of Omaha
- Oxford
- Superior Vision*
- The Standard*
- The Vanguard Group
- Voya Financial*
- VSP*
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The methodology considered several scoring categories: the average duration of implementation, and consistency of experience across multiple implementations, a relationship survey score, as well as the client volume put into production in the prior year.
“We’re honored to be featured on EverythingBenefits’ list of top quality benefit providers for the second consecutive year and among such great companies,” said Mandy Simmons, LegalShield Vice President of Business Solutions Services. “At LegalShield, we’re committed to offering our group clients and members a seamless, top notch experience and our partnership with EverythingBenefits has allowed us to further succeed in doing so.”
“Those recognized on the list, including organizations above, have tackled traditional industry pain points like lengthy response times, as well as manual and error-prone systems,” said Colleen Bryson, Vice President of Customer Success at EverythingBenefits. “Through our annual list, we seek to highlight companies that lead the industry in meeting these challenges.”
A year-over-year analysis revealed that benefits providers are becoming increasingly comfortable leveraging automation technology to drive better results. Overall industry data reported that implementation time was reduced by nearly a month, from 90 days to 61 days in a year’s time.
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