BullseyeEngagement LLC announced that it has named Raquel Furrer as its Chief Customer Success Officer. In this role, Furrer will be responsible for both expanding Bullseye’s customer base and ensuring that all customers have an outstanding experience using Bullseye’s human capital management software solutions. Furrer will assume her new role immediately.
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Furrer joined Bullseye in late 2019 as Vice President of Client Services and Success after more than 15 years’ experience as a human resource executive in global companies. Her corporate experiences included global HR transformation, change management strategy, HR shared services management, succession planning, talent management, talent acquisition, employee relations and organizational development. In her last position before joining Bullseye, she was the system administrator for her company’s use of several of Bullseye’s software solutions. Before assuming corporate management roles, Furrer started her own staffing and consulting firm, providing services to many Fortune 500 firms over several years.
Commenting on Furrer’s appointment, Adeel Zaidi, CEO of Bullseye, stated “With her blend of entrepreneurial and corporate experience, Raquel is exceptionally well-suited for this new role. She connects personally with our primary customer audience because she has stood in their shoes and understands the issues they face in dealing with HR technology. She is a highly motivated executive, and I am very excited to see what she can accomplish in her expanded role.”
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