NewRocket, ServiceNow, and Bridge Transform In-House Learning with Integrated Platform

NewRocket, an Elite ServiceNow Partner that advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences, announced that it will connect its internal learning and development program, NewRocket University, with ServiceNow’s proprietary API, Now Learning, part of the RiseUp with ServiceNow initiative. Developed in partnership with Bridge, an end-to-end learning management system for all things performance, the project delivers an enhanced, seamless learning experience and builds on NewRocket’s commitment to serve as a destination for top tech talent.

First launched in April 2022, NewRocket University enables learning and growth, including career and performance development and feedback opportunities via ongoing conversations. Powered by the Bridge platform, NewRocket University combines an in-house ServiceNow resource center and learning management system with feedback channels, career planning resources, and more than 8,000 LinkedIn Learning courses. The program offers study concentrations in engineering and architecture, design thinking, finance, sales, marketing, and others.

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NewRocket is the first to connect an internal learning management system with Now Learning. As part of the RiseUp with ServiceNow goal of skilling 1M individuals on the Now Platform by 2024, NewRocket was selected by ServiceNow as the pilot partner to enable a unified learning experience. The integrated platform will empower NewRocket Crew Members to further cultivate ServiceNow expertise with easy access to course curricula, certifications, and accreditations.

NewRocket’s commitment to learning distinguishes itself in the ServiceNow ecosystem, as shown by its recent win of the ServiceNow Americas 2023 Creator Workflow Partner of the Year award.

“At the heart of NewRocket is our Crew. Our investment in our people is rooted in our core values. The opportunity to provide a holistic learning and development platform for our Crew members was a top priority for NewRocket and ServiceNow and honors those values,” said NewRocket CEO Matt Stoyka. “We are pleased to be the first partner in the ecosystem to create this world-class learning experience and appreciate our close partnership with ServiceNow. We are committed to being a leader in learning and development, and this is an important step toward honoring that commitment. We will continue to lead and innovate in this area to ensure our Crew has the best capabilities to support our clients and our partnership with ServiceNow.”

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“We are thrilled to scale partner growth via third-party learning management system integration with Now Learning, a pivotal component of RiseUp with ServiceNow, a global program designed to skill one million people on the Now platform by 2024. By providing frictionless access to ServiceNow training and certification, we create simpler, faster, and more equitable paths to ServiceNow careers,” said Jen Odess, Vice President Partner Enablement at ServiceNow.

“We are honored to partner with progressive companies like NewRocket that embody our core belief that People Matter Most,” said Peter Brussard, Bridge President. “The integration between Bridge and ServiceNow will elevate NewRocket’s ability to train, develop and retain their valued Crew members, and that’s exactly what Bridge helps organizations achieve.”

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customer experienceslearning managementPerformance ManagementServiceNowSkill Development
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