- AI-based analysis of trending skills, jobs, and role clusters helps identify opportunities to help people pivot from lower incomes into clinical jobs
- Reskilling people from a whole range of other roles, whether inside or outside healthcare, is emerging as the most impactful strategy to fill severe gaps in nursing—potentially addressing 1/3 or 700,000 of critical sector vacancies
- Healthcare employers need to be more vocal about no-cost retraining opportunities: although 61% offer tuition reimbursement, only 11% see this widely used by employees and just 8% say employees are aware of these options
The Josh Bersin Company, a research and advisory company focused on HR and workforce strategies, publishes detailed practical advice for healthcare organizations looking to address the sector’s alarming and fast-growing clinical workforce gaps.
Digging deeper into the detailed findings of its ongoing Global Workforce Intelligence (GWI) Project, The Josh Bersin Company’s new analysis, The Future of Careers in Healthcare, produced in partnership with EdAssist by Bright Horizons, sets out specific actions for implementing “talent intelligence” that healthcare employers now need to take to make strategic human capital and business decisions for success today, and in the future.
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The healthcare industry is the largest employer in the U.S., with 1 in 7 Americans working in the sector today. The vast clinical capacity gap (there will be a gap of 2.1m nurses, or 1 in 3 nurse roles, by 2025, according to recent Bersin Company research) is the biggest challenge faced by the sector both in the U.S. and globally.
Echoing the growing call to think laterally about how future roles will be filled, the study notes that demand for nursing roles is soaring (by 13% year on year until 2025) while administrative roles are declining at a rate of 8%. It is in these correlations that new opportunities for thoughtful talent reskilling needs to emerge, Bersin Company recommends.
The new report specifies what healthcare organizations should do now, based on this innovative, groundbreaking data—from benchmarking current workforce skills, and identifying roles in decline, using AI to identify skills and roles adjacencies, to determining career pathways to help bridge the capabilities now needed. The report also provides targeted development and educational programs to support people into the key roles of tomorrow.
The report looks closer at emerging best practices, including how Amazon is providing alternative career pathways to warehouse workers who might be displaced by automation. Healthcare employers can learn much, says Bersin researchers, from the way the retailer has rolled out its educational assistance program, Career Choice, based on a no-cost-to-employee education model partnership with Providence Health & Services to transition Amazon distribution center workers into nurse aids or licensed nurse practitioners in its nursing workforce.
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Other The Future of Careers in Healthcare highlights include:
- No-cost education allows healthcare companies to build capacity and democratize careers
- Career pathways can even help raise communities from poverty to higher levels, solve societal challenges, and create equity and sustainability
- Reskilling people from a whole range of other roles, whether inside or outside healthcare, is now one of the most impactful strategies to fill severe gaps in nursing, potentially addressing 1/3 or 700,000 of unfilled vacancies in the health economy
- Healthcare employers need to be more vocal about no-cost retraining opportunities. Although 61% offer tuition reimbursement, only 11% see this widely used by employees and just 8% say employees are aware of these programs
- Educational assistance programs—those that don’t require employees to pay out of pocket—allow economically disenfranchised workers to participate and access genuine opportunity via these programs
- Employees in declining roles like receptionists or environmental services workers have many of the skills needed to easily reskill to entry level clinical roles
- Career pathways programs also significantly reduce the turnover of clinical talent—one of the biggest issues in healthcare (with some providers seeing rates of up to 60%).
The Future of Careers in Healthcare report combines a wealth of healthcare sector-specific talent intelligence with in-depth CHRO interviews, and highlights the vital role targeted reskilling can play once employers fully understand the scale of the challenge they need to address now with fresh thinking.
The Future of Careers in Healthcare’s detailed practical recommendations have been specifically tailored to healthcare and have broad applicability to healthcare organizations of all sizes and to employers in converging industries, like retail, and expand substantially on the general theoretical advice provided in other Bersin Company resources.
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