Arbinger Institute releases findings from the survey in 2024 Workplace Trends Report
Arbinger Institute, a leadership and professional development platform that empowers leaders to transform an organisation’s culture, released the results of its new 2024 Workplace Trends Report: Embracing Humanity at Work, a global survey of over 300 business leaders from non-supervisory employees to executive level that benchmarks employee sentiment and trends in the workplace. The Arbinger report finds job satisfaction is at an all-time low, with less than a quarter of professionals describing their job satisfaction at their company as excellent. The survey, conducted in partnership with research firm Ascend2, found that work-life balance is even more important than salary, and not far behind on that list of greatest contributions to job satisfaction is the feeling of doing meaningful work.
The biggest takeaway from the report’s findings is that employers who want to succeed need to prioritise their company’s most important asset: its people. With a focus on bringing humanity to the workplace, employers can emphasise individual strengths, promote meaningful contributions, and ultimately improve employee satisfaction and retention.
“Today’s professionals want a workplace environment that not only complements their life outside of work but also serves as a place where they can contribute with purpose,” said Ray Smith, SVP of People and Culture at the Arbinger Institute. “We understand that work environments are swiftly evolving due to the surge in remote work and the increased emphasis on achieving work-life balance. Amid these changes, many employers may grapple with the challenges of adapting and modernising their work cultures in line with evolving expectations. This is precisely why the Arbinger Institute has developed specialised training and tools designed to support leadership, empower employees, and facilitate people-centric workplaces focused on high performance to achieve desired business results.”
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Here are a few key findings from the report:
Imperative to Invest in Employee Wellbeing and Mental Health
- Nearly 7 in 10 respondents reported that they experience feelings of burnout as a result of feeling underappreciated or unrecognised for their contributions
- Half want to see employers increase investments in benefits such as flexible work hours, paid mental health days, and mental health and stress management
- Only 29% of those surveyed reported being very satisfied with the steps that their organisation has taken to address the well-being and mental health of employees
Communication and Collaboration Trends
- A critical component of employee job satisfaction and company growth is communication and collaboration in the workplace—employees who say they are the most satisfied with those are 5x more likely than others to be working for companies that experienced significant revenue growth last year
- Success starts at the top. 80% of professionals surveyed were looking for a trustworthy and reliable leader. Three-quarters highly valued a leader’s ability to listen genuinely
- 41% of organisations in accelerated growth mode have excellent communication versus 15% of all others
- 48% of those in accelerated growth mode have excellent collaboration versus 17% of all others
Improving Employee Engagement and Morale Through Professional Development
- One-third of professionals surveyed valued actively participating in performance reviews for improvement
- 38% report reviews as somewhat helpful, leaving 30% dissatisfied or labelling reviews as a complete waste of time
- Only 23% reported receiving ongoing feedback about their overall job performance, career and development opportunities, personal development well-being, and compensation
- Half confirmed their reviews do not include discussing the impact on company goals; those who did discuss their impact on company goals are over two times more likely than others to feel recognized by leaders
“Achieving employee job satisfaction is less about managing resources and more about empowering individuals. When people are encouraged to bring their humanity to the workplace and they are empowered to unleash all their creative energy to do their work in way that is focused on their impact on others, the sky’s the limit for what both they and the organisation can accomplish,” added Mitch Warner, a Managing Partner at the Arbinger Institute.
Here’s the full report to learn more
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