A new report from Quantum Health demonstrates that its consumer healthcare navigation services can deliver sustained savings for employer-sponsored benefits programs. This is the 11th year that Quantum Health, the category leader in consumer healthcare navigation services, has published the report, which is based on an independent actuarial analysis of Quantum Health’s entire book of business, covering claims experience from 157 employer groups and 961,000 members.
According to Scott Doolittle, CFO for Quantum Health, the analysis focused on client experience data for Quantum Health from 2001 through 2018. The analysis and subsequent report were conducted by Dale H. Yamamoto, FCA, MAAA, founder and president of Red Quill Consulting, Inc. A recognized expert in actuarial science, Yamamoto has over 40 years’ experience working with global consulting firms, insurance companies and Medicare. He has also provided congressional testimony related to healthcare reform.
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Among other key findings, the data analysis shows that companies that used Quantum Health’s consumer healthcare navigation and care coordination services realized:
- 5.7% average cost reduction from industry trends in first-year medical and pharmacy claims
- 9.2% average cumulative claims savings after three years
- 14.4% average cumulative claims savings after five years
These companies also experienced a three-year compound annual growth rate (CAGR) of only 2.6%, versus the comparable industry average of 6.0% for the same period.