Company Delivers Enhanced Customer Value with New Advisor Portal and Services Related to Global Support, Retirement Readiness and Survivor Support
BrightPlan, a leader in Total Financial Wellness, announced the availability of a new Advisor Portal and further expansion of its menu of service offerings including global country support, retirement readiness and survivor support. The new service offerings enable HR teams to provide empathetic support for critical life events and give employers a competitive edge in attracting, retaining and engaging talent. As a recognized innovator in financial wellness benefits and a strategic partner to employers and HR teams in supporting their employees’ financial success, BrightPlan’s comprehensive financial wellness solution that includes a digital platform complemented by seasoned financial planners, provides employees with the holistic financial and employer benefit support they need to address key careabouts such as debt reduction, emergency readiness, estate planning and more.
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The new service offerings further demonstrate BrightPlan’s commitment to partnering with HR leaders in providing financial, emotional and administrative support for employees during critical life events. Shifting employee priorities and expectations have HR teams looking for new ways to support their workforce and drive talent acquisition and retention. This includes delivering a consistent employee experience across a global workforce, providing employees with the financial confidence to meet important life goals, such as retirement, and supporting employees through the emotional journey and financial complexities that accompany challenging times, such as the loss of a loved one.
“As a trusted partner, BrightPlan has demonstrated its continued commitment to supporting Bread Financial and our associates’ financial well-being,” said Lindsay Madaras, Sr. Manager, Associate Well-being at Bread Financial. “They have also willingly stepped up to work closely with us and our other benefits providers to enable a more cohesive and seamless associate experience. The new BrightPlan service offerings, such as Survivor Support, are another clear indication of how they listen intently to customer needs and deliver targeted solutions that help HR teams support associates through financial, emotional and administrative challenges following the loss of a loved one.”
In this period of high inflation and economic uncertainty, financial wellness support is highly valued by workers. In BrightPlan’s 2022 Wellness Barometer Survey, 88% of employee respondents said they expect their employers to provide the tools and resources to help them with their finances.
“We’re grateful to our customers for their continued partnership and are pleased to be able to support them in a more holistic manner with our new service offerings that enable them to guide employees during critical moments,” said Marthin De Beer, founder and CEO of BrightPlan. “As we look ahead to 2023, we’re committed to driving continued innovation in support of our customers’ needs and empowering employers and HR leaders to offer empathy, relevance and unparalleled expertise in supporting employees’ financial journeys and overall well-being.”
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BrightPlan’s new service offerings extend the value of its platform for employers while addressing the needs of diverse employee populations:
- Global Employee Support: A comprehensive and inclusive financial wellness benefit that delivers a consistent experience for global employees of U.S.-based employers. The service, deployed at scale, provides the personalization needed to simplify company benefits and personal finances for all employees and combines the digital platform with in-country financial planners who understand the economic and market trends of each country. BrightPlan continues to deliver on a customer-driven, global road map with defined implementation timelines.
- Retirement Readiness: In-depth retirement planning education, advice and resources that empower employees to achieve financial independence and confidently retire on-time. BrightPlan serves as an extension of the HR team providing financial and administrative support for retirement planning that helps them save time and resources and mitigate risk. The service also helps drive career mobility for mid- and entry-level top performers in the organization, increasing retention and productivity, while also lowering the high labor costs and health premiums associated with tenured employees that delay retirement.
- Survivor Support: Personalized support for employees and their beneficiaries who have lost a loved one, including help navigating the associated emotional journey and financial complexities. The service includes 24/7 digital support paired with empathetic financial counseling on employer-provided benefits, estate planning considerations, life insurance and more. Grief and bereavement education and ongoing administrative support for documentation requirements and account transitions is also available.
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