Connected Worker Technology does wonders for frontline workers. The interconnection of hardware, software, and network allows these workers to be in a clear site of their supervisors, be updated with colleagues, and view dashboards through a remote connection. The technology facilitates clear communication and transparent data exchange, which further lets them act on actionable insights and take decisions quickly and accurately. Moreover, this technology when coupled with the next level intelligence such as Artificial Intelligence (AI) and Machine learning (ML) empowers workers to close the gaps even more and tap on the opportunities for continuous improvements.
And in the recent news, one such company that drives AI-based connected worker software, Augmentir, Inc has announced upgrades to its platform to meet the needs of its expanding global customer base. The additional product features include localization support, enterprise connectors, single sign-on support, and multi-region scalability and redundancy. These enhancements will provide increased flexibility, security, and ease of use to help industrial companies digitize their operations on a global scale.
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As per the press release, the announcement includes:
- Localization support for globally distributed worker teams, enabling companies to provide digital guidance and remote support in multiple languages for teams located across the globe.
- Expanded library of Enterprise Connectors, which allow companies to fully integrate Augmentir into popular business applications. This release adds connectors for SAP, Salesforce, and Microsoft Dynamics, making it easy to integrate digital workflows and share data.
- Enterprise security and Single Sign-On (SSO), enabling large enterprises to reduce security risks and streamline user experiences while delivering seamless access from anywhere.
- Multi-Region Scalability and Redundancy, which increases Augmentir’s already marketing leading availability, providing business continuity and global availability for enterprises that operate across multiple global regions.
Augmentir’s AI-powered connected worker platform is being used to digitize operations across a range of industries, including food and beverage, pharmaceutical, consumer packaged goods, and automotive manufacturing, as well as utilities, oil and gas, mining, and industrial equipment manufacturing and service. The platform provides digital workflow and remote collaboration tools to help industrial companies intelligently guide and remotely support their frontline teams with a solution that is fully supported on mobile devices or AR-enabled smart glasses.
In addition, the platform delivers AI-based organization-wide insights and recommendations that focus on continually improving the quality and productivity of frontline workers.
“Augmentir has been helping industrial companies of all sizes digitize their frontline workforce and deliver improved safety, quality, and productivity in today’s new normal,” stated Russ Fadel, CEO, and Co-Founder of Augmentir. “Over the past several months we’ve worked closely with our enterprise customers to add several exciting features to our already easy-to-use platform. The new features we announced today will help these companies continue to expand their digital transformation efforts on a global scale.”
While the industry analyst firm LNS Research commented, “Industrial organizations clearly recognize the potential business value to be gained from Industrial Transformation (IX) investments aimed at digitally connecting the industrial frontline workforce. Work on the plant floor to field service is being revolutionized once again with deeper connectivity between the workforce and overall industrial operations. Connected Frontline Workforce technologies enable greater integration between people and systems across operations, extending capabilities to wherever work is performed.”
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The firm also gained sizable growth as leading mid-market companies adopted its AI-Based Remote Assist Solution. In mid-Feb this year, it announced that multiple mid-market companies have selected Augmentir Remote Assist as a remote collaboration solution for their frontline teams. The continued adoption of Augmentir’s connected worker platform within the mid-market sector further proves that industrial companies of all sizes are continuing to shift towards digitizing their frontline work processes as a way to operate in today’s new normal.
The connected worker platform market is projected to reach USD 12.1 billion by 2027 according to a new study conducted by Polaris Market Research — a CAGR of 20.1% from 2020 to 2027. The rise is expected to grow on the account of a rise in safety concerns as well as stringent rules associated with workforce safety.
Additionally, last month, an award-winning market research company Fact.MR reported that the globally connected worker solutions market projects massive gains in 2021. According to Fact.MR, adoption of connected worker solutions has witnessed an increase, thanks to a generally positive consensus on Industry 4.0. Vendors have especially garnered momentum across the construction and hydrocarbon projects respectively, mostly to ensure employee safety at project sites.
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