New Study by PTO Exchange and Lighthouse Research Finds Six in Ten Workers Leave Vacation on the Table Each Year

  • Research shows paid time off (PTO) policies are increasingly obsolete for a diverse workforce

PTO Exchange, the first platform that allows employees to self-direct the value of their unused paid time off (PTO) for other needs and causes, announced the availability of new proprietary research that demonstrates mainstream PTO benefits are not meeting the needs of the workforce in many cases. PTO Exchange collaborated with Lighthouse Research on It’s Time to Rethink Paid Leave to understand how employees are using (or not using) their accrued PTO benefit and how they view flexibility and options, among other things.

Key findings in the report include:

  • Only four in ten workers use all their leave each year
  • Three out of four workers report taking an “unneeded” vacation in order to avoid losing accrued time
  • Four out of five workers would donate vacation hours to a coworker in case of emergency
  • 83 percent of workers would be very or extremely interested in converting unused PTO into other financial resources
  • Nine out of ten employees agree that the ability to convert unused PTO would make them more likely to stay with their employer

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“We saw some sobering statistics,” said Ben Eubanks, Chief Research Scientist at Lighthouse Research. “For a long time we assumed offering a PTO benefit was enough, but the data show that it’s not meeting the needs of an increasingly diverse workforce that have different priorities and needs.”

“I have to admit some of the findings really surprised me – stronger feelings of loyalty, more stability in personal finances, and a sense of appreciation, among others,” continued Eubanks. “Meeting the needs of a diverse workforce with convertible PTO options can enable powerful outcomes not just for the business, but for every single employee as well.”

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PTO Exchange created the category to provide choice and flexibility for employees and a differentiated benefit to help the HR team with engagement and retention while also reducing liability for the Finance Department. Employees can self-direct the value of their unused PTO toward options that are meaningful to them personally, such as life planning (retirement funds), education (student loans), philanthropy (offering days to a co-worker or nonprofits), and more. For an employer, this is critical to retaining and engaging staff in the tightest job market in decades.

Further, PTO Exchange reinforces organizational culture and aligns a company’s mission with the ethos of the workforce, delivering value to shareholders.

“We sensed we were onto something very meaningful, but these responses even surprised us,” said Rob Whalen, co-founder & CEO of PTO Exchange. “We’re firm believers in the value of PTO, but the reality is the average employee is leaving a week unused. Having other options to use this benefit is incredibly meaningful to employees and builds loyalty, goodwill, and reinforces a positive culture for employers.”

diverse workforceEmployees benefitHR teamLighthouse ResearchPaid Time OffPTO Exchange
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