Technology industry veteran brings significant operational experience and expertise building and growing profitable companies
iSolved, the choice for human capital management (HCM) and workforce management solutions for small-to-medium sized business announced that Mark Duffell has been named Chief Executive Officer, and will oversee iSolved HCM, the iSolved Network and Infinisource operations as the cloud company embarks on its next chapter of growth.
The future of work is combining significant automation, artificial intelligence (AI) including bots, personalization and even augmented reality as part of a new digital workforce that promises greater efficiency and productivity, freeing employees to focus on high-value tasks that leverage their creative skills. Simultaneously, our more connected world, while fostering greater collaboration and workplace flexibility is also raising questions about privacy, security, health and wellbeing as part of the overall employee experience.
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“I’m honored to be able to help iSolved’s customers and partners in managing, developing and empowering human talent in today’s rapidly changing work environment,” said Duffell. “This is a business with its own impressive talent, and incredibly loyal customer and partner network that’s more than ready to move to the next level of performance.”
With Duffell’s appointment, former CEO Dave Dawson moves to the iSolved Board of Directors, where he will continue to support the company and its executive leadership. “I’m proud to have steered iSolved through a period of successful growth, but there remains enormous opportunity ahead,” said Dawson. “I am excited to turn the reins over to Mark, who is an ideal fit to drive the company to the next level, building on the momentum achieved over several years.”
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In 2019, according to Gartner Research, “the HCM software market had another year of strong growth, driven by the need to optimize digital support of HR processes to improve employee experience and organizational agility.” The global HCM market was valued at more than $16B in 2019 and is expected to exhibit an impressive CAGR of 11.7% from 2020 to 2027.
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