TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced it has ranked 7th on Virtual Vocations’ annual list of Top 25 Employer Partners for Remote Work in 2021, up from #13 last year.
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TTEC led the CX marketplace amid the disruptions of COVID-19 by shifting much of its global CX workforce to remote work on its Humanify® Cloud @home platform. TTEC enabled over 100K users to work-from-home in 2020 with secure, cloud-based technology, outstanding employee experiences, and a suite of CX solutions that promoted resiliency and remote work success. In addition, TTEC provided over 20,000 new work-from-home customer service jobs to workers globally since last March.
“The ranking highlights TTEC’s commitment to providing remote opportunities to candidates during this pandemic and going forward,” said Colleen Ritchie, senior vice president of operations at TTEC. “As businesses worldwide adapted to remote work, we leveraged over a decade of experience and succeeded in pivoting many clients to a remote model that kept workers safer and helped to bring about great customer experiences during this tumultuous time. Jumping from #13 to #7 reflects our continuing commitment to help clients maintain business continuity and set them up for future success in a remote environment. We are honored by the recognition from Virtual Vocations and we look forward to leading remote hiring in years to come.”
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TTEC qualified for this ranking as a vetted Employer Partner, actively posting verified job openings for multiple roles including customer service, business development, and IT to Virtual Vocations’ job board. Employers do not nominate themselves, and rankings are based on data pertaining to the number of remote jobs sourced and submitted from each employer over the course of the past year.
“As more companies transitioned to virtual work models or expanded remote hiring strategies amid the coronavirus pandemic, 2020 also brought 96 new businesses and organizations to our Employer Partner program,” said Virtual Vocations CEO Laura Spawn. “We are proud to partner with these employers and help them reach qualified, experienced applicants suited for their remote job openings.”
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