The Task Management feature empowers brick-and-mortar businesses to streamline and manage workflows on one centralized platform. It also bolsters Raydiant’s ongoing mission to create amazing experiences for multi-location brick-and-mortar businesses, frontline employees, and customers.
Raydiant, the industry-leading Experience OS for physical locations, launched the Task Management feature on their Employee Experience (EX) platform. Along with other features such as Reward and Recognition, this new tool enhances how brick-and-mortar businesses interact with frontline employees by creating a command center for task management that boosts productivity, streamlines workflows, and ensures clear communication between employees and employers.
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Task Management is included in the Employee Experience platform’s Messaging and Communication capabilities. Task messages can be sent in the app’s Huddle feed, a centralized newsfeed for employee messages. Up to 20 subtasks can be added to a Task message, and the sender can assign tasks to any combination of employees or teams. Employees can check off subtasks once they have been completed, and these updates can be viewed by task senders as well as other employees in real time. Visibility from both sides minimizes the potential for confusion and ensures tasks can be completed efficiently. Senders can also set up recurring task messages for processes that need to be repeated regularly. Automating repetitive procedures reduces the administrative burden on managers and business owners.
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The Task Management feature will boost productivity, streamline workflows, ensure clear communication, and improve employee satisfaction and engagement. It is perfect for various businesses, including restaurants, retail stores, hospitality, and service providers. It is especially relevant for brick-and-mortar businesses that must manage multiple shifts of frontline workers whose schedules often change.
“We are excited to bring Task Management to our Employee Experience solution,” said Bobby Marhamat, CEO of Raydiant. “This addition to our platform offers our customers another way to engage their workers, streamline messaging to their employees, and improve the overall customer experience.”
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