Quantum Workplace, a leading provider of comprehensive employee engagement and performance software, announced today the release of its benchmark report and analysis entitled, The Impact of COVID-19 on Employee Engagement. The primary purpose of the Company’s research was to understand how periods of crisis impact the employee experience.
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QUANTUM WORKPLACE’S NATIONWIDE STUDY OF 1.3 MILLION EMPLOYEES SHOWS SIGNIFICANT INCREASE IN ENGAGEMENT DURING COVID-19
The in-depth white paper studied the impact of COVID-19 on employee engagement across thousands of companies nationwide, based on data Quantum Workplace collected between 2019 and 2020 to date, via its nationally recognized Best Places to Work survey platform.
Leveraging results from nearly 1.3 million benchmarkable employee engagement survey results (700,000+ responses across more than 8,500 organizations in 2019 and 470,000 responses across 6,000 organizations in the first five months of 2020), Quantum Workplace investigated the impact of the COVID-19 global pandemic and subsequent economic fallout on trends in employee engagement and workplace perceptions. More specifically, the Company studied how these employee engagement trends correlated with economic factors to assess which areas were most impacted and to ascertain the types of workers most affected by the pandemic.
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Studies revealed that employee engagement amongst workforces slightly dipped initially as the COVID-19 crisis hit the U.S. in full force, causing detriment to people’s lifestyles, businesses, employment and the economy. However, contrary to what many might believe, employee engagement then considerably increased during the pandemic and subsequent social distancing and lockdown restrictions.
To this end, Quantum Workplace researchers found when the COVID-19 virus initially hit the U.S., employee engagement slightly declined, where just 70 percent were feeling “highly engaged” but then increased to 83% being “highly engaged” after the restrictions became effective. This 13 percent employee engagement peak in 2020 represented an 11 percent increase when compared with 2019 engagement levels.
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