The partnership will combine best-in-class retail solutions to streamline communications and task management
Opterus, the leading provider of cost-effective, cloud store communications and task management solutions, announced a new strategic partnership with Legion Technologies, the pioneer in AI-powered workforce management (WFM), to optimize labor efficiency in retail and improve the employee experience.
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As the industry leader for AI-powered workforce management products, Legion Technologies uses advanced technology to solve the biggest WFM challenges while creating an employee experience that helps to attract and retain employees.
Through the new partnership, Legion Technologies’ WFM platform will seamlessly integrate with Opterus’ store information and execution management solutions, including OPSCENTER and newly released OPSEngine. Together, Opterus and Legion Technologies will deliver unparalleled value to retailers, enabling increased engagement through superior task management and communication. The solutions account for employee shifts as well as relevant skills, assigning tasks and communications to the right people at the right time to improve efficiency at the store level.
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“Advanced workforce management can successfully improve and transform a retail business,” said Robert Means, chief sales officer, Legion Technologies. “As we continue to build out our best-in-breed partner ecosystem, we’re excited to work with Opterus as it understands the importance of streamlining workflows to improve operations and ultimately, customer satisfaction.”
“In today’s retail environment, optimizing labor processes and bettering the employee experience to ensure retention is more important than ever,” said Gary Stonell, SVP sales and operations, Opterus. “Our partnership with Legion Technologies provides the most advanced technology offering for retailers to ensure streamlined internal processes that increase productivity and improve retail enterprise communications.”
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