Evive, the leader in enterprise benefits engagement and communication, has released insights from its national COVID-19 consumer survey efforts as well as new product features to support employers in this challenging era. Having stayed in lockstep with its large-employer customers throughout all the stages of COVID-19, Evive is now supporting companies in the return-to-work stage.
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Surveys and polls uncovered employee expectations and needs
In order to help employers better understand the needs and expectations of their employees during and after a crisis, Evive deployed two national surveys: one on early consumer behaviors around COVID-19 and another on employee return-to-work sentiments. Additionally, COVID-19-relevant questions were added into the daily poll content of the MyEvive user platform, generating thousands of rich data points for customers on workforce safety, risk, and benefits needs.
Key findings from the national surveys include:
- Employees seek frequent communication from employers on operational impacts and available benefits related to COVID-19 (and tend to be more loyal to their company when this is achieved).
- New workplace safety measures are being received well by employees, with 88% being willing to self-report symptoms if required to by their employer.
- Most employees expect a pre-August re-opening of the workplace.
The insights about frequent communication, in particular, shed light on the importance of employers being able to reach their population (full-time, part-time, spouses, dependents, etc.) with the powerful communication capabilities of Evive (multimodally, whether through email, text, web portal, or mobile app) at all times.
“These insights have helped us consolidate a list of best practices and launch new product features for return to work,” said Evive CEO and co-founder Prashant Srivastava. “Our goal is to continue to be a pillar of support for large employers in this challenging journey. Ultimately, it’s about helping employees feel confident in their employer and helping employers feel confident in maintaining a safe workplace.”
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