Industrious, the largest premium workplace provider in the U.S., announced its partnership with data research company Elucd to launch their new employee survey program, Workstat. The program pairs data-driven sentiment tracking with the operational understanding of a national workplace provider to deliver much-needed, deeper understandings of employee concerns about the office experience. While Workstat began by measuring opinions in May about workplace re-openings post-COVID, the program will serve as an ongoing tool to analyze employee sentiments over time and thereby better enable office operators to identify and adapt to shifting priorities.
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“That’s why we’re so excited to partner with Elucd, as I truly think that Workstat will be an indispensable platform in filling this data gap and can help drive policies that begin and end with what matters most: the needs of employees.”
“Most return-to-work guides so far miss the most important element of all: the voice of the employee. The needs and wants of the person doing the work every day have always been Industrious’s top priority: what’s most important to them, what anxieties they have, how to make that day a little better, safer, and more productive. We didn’t see a way for companies to navigate the coming year well without tracking how office-goers feel,” said Jamie Hodari, CEO of Industrious. “That’s why we’re so excited to partner with Elucd, as I truly think that Workstat will be an indispensable platform in filling this data gap and can help drive policies that begin and end with what matters most: the needs of employees.”
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Workstat collected anonymous national survey responses in May, and its preliminary findings have striking implications for office operations. In surveys of 745 office-going adults, Workstat found that:
- Mode of commuting is a key determinant of when workers feel ready to return to offices.
- People who do not use public transportation were nearly three times as likely (23%) to think it’s safe to return to work now than people who commute by public transportation (9%).
- The top concern people have overall about returning to work is that others in their office will behave in a way that puts them at risk (36%).
- This exceeded the perceived dangers from commuting (8%) or employers not taking aggressive enough action to ensure their safety in the office (19%).
- The top concern of those who take public transportation to work, however, was that commuting would put them in danger (29%).
- Parents aren’t itching to return to the office more than people without kids.
- When asked how likely they are to return to the office when possible, there was no major statistical difference between those with kids with them at home (51%) or without (46%).
- But parents with kids at home express far more uncertainty about when it will be safe to return to the office (31% saying they were “not sure”) than those without kids (21%).
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