Abysmal Knowledge Sharing, Endless Chats, and Collaboration Pitfalls: New Data Reveals the Remote Workforce Needs More Support Than Ever

Igloo Software, the leading provider of digital workplace solutions, released its third annual State of the Digital Workplace report , which explores how employees collaborate and communicate in the modern workplace.

The study found that just over half (51%) of employees have avoided sharing a document with a colleague because they couldn’t find it or thought it would be too difficult to find – the highest percentage ever recorded since Igloo began this study three years ago. Additionally, 54% of remote workers have had at least one meeting interrupted due to technical issues, and 51% of employees admit to being overwhelmed by the amount of non-work-related messages sent in apps like Slack and Microsoft Teams. However, the cause for concern doesn’t end there, as 57% admit to using at least one non-company approved application to communicate or share company information.

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“Now more than ever, it’s crucial that employees have the tools they need in order to communicate and collaborate effectively, but also to engage with their coworkers across the organization,” said Mike Hicks, CMO of Igloo Software. “As working remotely has become the new reality, it has exposed the benefits of a work-from-home situation, as well as the challenges of app fatigue, poor work/life balance and a host of data security risks. This study uncovers these top challenges and the impact on employee engagement and culture, along with insights into how leadership can best sustain the remote workforce for the long term.”

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