New Program Enables Remote Employees to Stay Responsive to Customers and Partners During Challenging Times
8×8, Inc., a leading integrated cloud communications platform, launched the 8×8 Rapid Expansion Program to help companies remain ready and resilient during challenging times, especially when required to suddenly increase their remote workforce. This innovative program minimizes business disruption by allowing organizations to quickly extend their cloud communications and collaboration solution to employees, who rely on a desk phone in the office and are new to remote working, without impacting customer engagement.
.@8×8 Launches Rapid Expansion Program Enabling Organizations to Quickly Extend Cloud Communications for Remote Workers
A non-profit, health care organization, providing affordable care for children across multiple offices, wellness centers and clinics in the Mountain West region of the US, wanted to extend its on-site care to include a telemedicine option during the current pandemic. The 8×8 Rapid Expansion Program allowed the organization to quickly make 8×8’s cloud communication solution available to their medical staff. Now with 8×8’s cloud voice, video and chat solution they are able to safely deliver the same quality health care to patients no matter where they are located.
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The 8×8 Rapid Expansion Program enables customers to extend their existing 8×8 cloud communications deployment to support the needs of new remote workers by allowing employees, who primarily use a desk phone in the office, to receive a new, dedicated phone number associated with their original business line. By using a single application for mobile and desktop devices, this provides workers with location-independent access to voice, unlimited video conferencing and chat. It also ensures continuous, uninterrupted availability as employees have the ability to move from the office to any remote location.
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“Organizations of every type and size are being pushed into remote work with limited notice, and unfortunately only a fraction are ready or enabled to meet this challenge,” said Vik Verma, Chief Executive Officer at 8×8, Inc. “By offering our customers a way to quickly enhance their current communications capabilities and capacity, 8×8 is ensuring organizations around the world can operate with minimal business disruption while preserving the safety and productivity of their employees wherever they work.”
The 8×8 Rapid Expansion Program provides 8×8 customers with the flexibility to quickly extend cloud communications to newly remote employees with no time or term commitment.
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