Employers urged to better understand training needs of Gen Z workers
Young workers are facing a career crisis. After a year of remote working, employers are struggling to identify their training and development needs. Questionmark, the online assessment provider, is encouraging employers to check what support those at the beginning of their careers need to thrive.
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The pandemic has led to employers finding new ways to manage the workforce. Productivity has generally remained high and online training has made it possible to upskill teams at a distance. As a result, many employers will continue to enable staff to work from home for much of the working week.
Nevertheless, some team members are struggling. Gen Z employees, those born after 1997, are the most likely to be among them. They feel less excited about work than their older counterparts and struggle to bring ideas to the table, according to research by Microsoft.1 Employers have also noted problems with ensuring that those newer to their career have the training and support they need.2
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Lars Pedersen, CEO of Questionmark, said: “A great many development needs of younger workers were traditionally provided for organically. Senior co-workers would observe team members at work and notice where they were struggling. They then ensured they got support and guidance. Younger workers also had more opportunities to watch their experienced counterparts in action.
“To ensure younger workers get the support they need, employers must now make more effort to understand what they need. By measuring their skill development through online assessments, they can get a clear read on where extra support is required.”
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