Traliant, an innovator in online compliance training, announced the launch of two new De-escalation training courses designed to help employees in office and industrial/manufacturing environments effectively prevent and defuse conflict before it escalates into workplace violence. The courses expand Traliant’s growing suite of industry-tailored de-escalation training, which earlier this year introduced specialized programs for retail and hospitality settings.
The new offerings — De-escalation Training for Office and De-escalation Training for Industrial and Manufacturing — equip employees and managers with practical communication strategies and situational awareness techniques to recognize early warning signs of conflict, stay calm under pressure and respond appropriately to agitated behavior.
“Violence can happen anywhere; from office cubicles to factory floors,” said Bailey Whitsitt, Legal Counsel at Traliant. “With the rise in workplace tensions across all industries, organizations must empower workers to proactively prevent situations from escalating, protecting both employee well-being and organizational safety.”
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Addressing the Rise in Workplace Violence
According to Traliant’s 2025 Employee Survey Report on Workplace Violence and Safety, 1 in 4 employees reported witnessing or experiencing workplace violence in the past year, a sharp increase from previous years. More than half (54%) of those incidents involved verbal threats or aggressive behavior, underscoring the urgent need for frontline de-escalation skills. Only 41% of Gen Z and 47% of Millennials feel confident in their de-escalation skills, compared to 58% of Boomers and 54% of Gen X, signaling that younger employees need more support and training to navigate tense interactions.
The new de-escalation courses feature interactive modules, real-world examples and knowledge checks designed to resonate with employees’ day-to-day environments. Each course can be delivered as standalone training or integrated into a broader workplace violence prevention program.
The new courses join De-escalation Training for Retail and De-escalation Training for Hospitality, reinforcing Traliant’s commitment to helping organizations create safer workplaces across all industries.
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