Recognized for Excellence in Both Learning Management and Learning Technology for Four Consecutive Years
Thought Industries, the world’s leading B2B customer training and extended enterprise customer education platform provider, won the coveted Brandon Hall Group silver award for excellence in the Best Advance in Learning Management Technology for External Training category, its fourth consecutive recognition.
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In partnership with Gainsight, the winning case study describes how point-of-consumption customer training utilizing the Thought Industries Platform capabilities within Gainsight PX enables users to search for and include training materials directly in-product for enhanced product understanding and connecting user engagement metrics with training team efforts.
“Our fourth consecutive year being selected by the Brandon Hall Group for this award is a validation of our commitment to enable customers to manage complex learning operations at scale to empower growth. This year’s recognition showcases our ability to create, scale, and deliver exceptional learning experiences tailored to ignite behavioral change for higher engagement, product proficiency, and retention directly within a customer’s product,” explained Barry Kelly, CEO of Thought Industries.
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“Winners of Excellence in Technology Awards are critical drivers of their organizations’ success, especially in these disruptive times. The integrated solution from Thought Industries and Gainsight resulted in substantial benefit to their customer’s external training needs. That is the ultimate differentiator: the positive business impact of technology,” said Brandon Hall Group Chief Operating Officer and awards program head Rachel Cooke.
A panel of veteran, independent senior industry experts, and Brandon Hall Group senior analysts and executives evaluated the entries based upon the following criteria:
- Product: What was the product’s breakthrough innovation?
- Unique differentiators: What makes the product unique and how does it differ from any competing products?
- Value proposition: What problem does the product solve and/or what need does this product address?
- Measurable results: What are the benefits customers can expect to experience as a result of using this product?