Four Steps Businesses Should Take To Measure The Impact Of Training And Improve Performance

Learning and development is now often critical to business success. It helps to drive innovation and business growth. But, of the $350 billion that is spent globally on training, research suggests that only around 25% of training measurably improved performance.¹

Questionmark’s white paper, “Measuring the Effectiveness of Learning”, sets out the four steps businesses can take to evaluate the impact of learning:

1. Reaction: do learners find the training favorable, engaging and relevant?
2. Learning: do learners acquire the intended knowledge and skills?
3. Behavior: do learners apply what they have learned?
4. Results: has the training delivered a positive business outcome?²

The white paper explains how employers should build their learning and development programs around the behaviors they want to change. They then need to ensure they have effective measurement in place, in the form of robust assessments, so they can constantly improve learning and development.

HR Technology News: Questionmark Partners With THRIVE To Deliver Regulatory Compliant Assessments

John Kleeman, Executive Director and Founder of Questionmark, said: “Upskilling workers is essential as businesses look to grow again. So, now more than ever, employers must ensure that their training is delivering and keeping them ahead of the game.

“Our enterprise-grade assessment platform allows employers to combine online tests with powerful analytics to show which parts of learning are effective. With this information, employers can make informed decisions about the learning and development they provide.”

The Questionmark enterprise-grade platform makes assessment content easy to create and adapt. The platform automatically marks papers and instantly compiles results. It is easy to spot trends and patterns.