Amid COVID-19, Everbridge’s Next-Gen Contact Tracing Software Experiences Rapid Global Adoption Across Education, Corporate and Government Sectors By Providing Unique, End-to-End Digital Capabilities

Critical Event Management (CEM) Leader Helps Education, Retail, State & Local Government and Other Firms to Keep Operations Running and Reintegrate People into Public Places During Coronavirus Pandemic

Everbridge, Inc., the global leader in critical event management (CEM), today announced that a growing number of organizations across industry verticals, such as education, retail, manufacturing, state & local government, and more, selected the Everbridge COVID-19 Shield™: Contact Tracing software solution to enable the re-opening of campuses, stores, and operations during the coronavirus pandemic, all while safeguarding privacy. Everbridge offers the broadest, purpose-built contact tracing solution for organizations to understand their COVID-19 risk posture, protect individuals from virus exposure, and mitigate operational risk while automating an end-to-end recovery process.

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“Creating a more secure environment not only protects people, but helps these organizations return to revenue-generating activities.”

According to the Centers for Disease Control and Prevention (CDC), contact tracing remains a fundamental activity that “prevents further transmission of disease by separating people who have (or may have) an infectious disease from people who do not.” The CDC also reports: “Technology can support case investigation and contact tracing. Proximity tracing/exposure notification [tools] identify more contacts than traditional contact tracing alone using Bluetooth or GPS technologies to estimate the proximity and duration of an individual’s exposure to patients diagnosed with COVID-19.”

Many organizations, such as universities across the United States, leverage Everbridge’s unique multi-pronged software-as-a-service (SaaS) approach to contact tracing. Everbridge provides a fundamental paradigm shift for university, corporate, government and healthcare organizations to more safely return people to work and to campus with a faster, more accurate, less costly approach, that also safeguards individual privacy. Providing a first-of-its-kind mobile app that digitally automates opt-in-based mobile wellness checks and proximity tracing in one solution, while also maximizing privacy protection, Everbridge offers the first contact tracing app of its kind to be approved by the Google Play Store.

To ensure safe in-person instruction and mitigate risks of COVID-19 spread, Mississippi State University (MSU) plans to utilize Everbridge to help safeguard faculty and students during the reintegration process.

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“The [Everbridge] app will remind you each morning to complete a short Wellness Check before you start your day,” according to an article published on Mississippi State University’s site. “Simply tap on the notification and follow the instructions. Shortly after you submit your response, you will receive a green or red screen indicating if you can begin your day or if you should stay in your room until you speak to the Health Center. The app also has a symptom checker. This questionnaire asks about possible symptoms and notifies the Health Center if you are not feeling well. You can complete the symptom checker at any time.”

“As the global leader in critical event management, Everbridge continues to support forward-thinking organizations in their efforts to mitigate the spread of COVID-19 and manage a safer return of students, staff and customers to public places,” said Vernon Irvin, Chief Revenue Officer, Everbridge. “Creating a more secure environment not only protects people, but helps these organizations return to revenue-generating activities.”

Drawing on over 225 out-of-the-box integrations, the Everbridge contact tracing solution uses data from physical badge access control systems, Wi-Fi hot spots, calendaring systems, travel itineraries, visitor management, and thermal cameras to determine who may have been exposed to an individual with COVID-19. Bluetooth Low Energy proximity data compiled from digital wayfaring capabilities add information on who was within close proximity; special needs registries help protect the most vulnerable people by highlighting if they have been near an infection; real-time risk intelligence based on 22,000 data sources across 175 countries, tracks everything from virus hotspots (including a dedicated coronavirus data feed) and travel restrictions, to quarantines and states of emergency in order to determine if people are near areas of heightened risk.

Over 5,300 global organizations use Everbridge’s CEM Platform to assess threats, monitor the wellbeing of their workforce, rapidly communicate warnings, and protect supply chains. Since the pandemic began, Everbridge customers have used its software to send more than 675 million coronavirus-related communications with vital information and instructions to safeguard their populations, employees, patients, and students.

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COVID-19critical event managementEducationEverbridgeHR TechnologymanufacturingNEWSRetailSAASstate & local government
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