65% of Students Dislike Virtual Learning Environments Necessitated by the COVID-19 Pandemic

A survey released in June to university students across North AmericaSouth America and Europe executed in 6 languages (English, Spanish, German, French, Portuguese and Italian) surfaced a number of critical insights concerning global virtual teaching and the recent transition away from campus classrooms.

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The survey is part of the “Excellence in Virtual Education” (EVE) project undertaken by the Three Amigos­1, three professors at several major universities, and four of their students2. The goal of the EVE project is to develop a virtual educational experience that is better than that found in classrooms on campus. A critical initial step was to “learn from the learners”—assessing student satisfaction with virtual classroom environments and, more importantly, performance and engagement levels compared with those in physical classrooms.

An astounding 1,000 global students from 89 universities from around the world expressed their thoughts regarding the past, present and future of education. “We were overwhelmed with the enthusiasm and passion that students expressed in their responses,” said Hap Klopp, a Professor at Hult International Business School and founder and long-time CEO of The North Face.

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The challenges of the new virtual medium and the rapidity of the changeover forced by the COVID-19 pandemic resulted in a mere 35 percent of respondents saying they ‘liked’ the shift to teaching, leaving a vast majority who did not like this transition.  Many complained that they had problems staying engaged and that classes were too long for a virtual environment. Others mentioned that new tools and platforms were needed to improve education.  The student respondents also expressed their belief that virtual teaching is significantly different from in-class learning, and, therefore, traditional classroom lectures often do not effectively transfer to virtual environments.

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