Enhance Workers’ Compensation Claims Outcomes with the New EvolutionIQ and Guidewire Cloud-Native Integration

Guidewire and EvolutionIQ announced that the new Built by Guidewire EvolutionIQ integration is now available in the Guidewire Marketplace to ClaimCenter users on Guidewire Cloud.

EvolutionIQ provides workers compensation claims professionals with specific, artificial intelligence (AI) powered guidance to achieve better claims outcomes. EvolutionIQ’s Claims Guidance ingests and analyzes structured and unstructured claims data like medical reports and interview notes to produce deep insights. It surfaces the most actionable claims to make best use of adjuster and specialist capacity, while delivering dynamic suggestions for the most effective actions to progress a claim toward earlier return to work and/or resolution. The EvolutionIQ Built by Guidewire accelerator integrates EvolutionIQ’s Claims Guidance for Workers’ Compensation with Guidewire ClaimCenter.

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With the EvolutionIQ Built by Guidewire integration, insurers can:

  • Easily view and take action on EvolutionIQ’s Claims Guidance directly within their Activities and Workplan pages;
  • Ensure that guidance remains up-to-date with a direct data connection between EvolutionIQ and Guidewire; and
  • Accelerate claims handler decision making, reduce costs, and provide a better experience for injured workers.

Built by Guidewire integrations are pre-built and standardized by Guidewire to speed cloud delivery and maintenance. Leveraging the Integration Framework for Guidewire Cloud, developers can implement integrations between InsuranceSuite and third-party apps using multiple APIs, messaging systems, or protocols with ease.

“Workers’ Compensation claims professionals handle complex, evolving injury and diagnosis patterns. With our Claims Guidance technology, they can focus on the most timely, actionable claims to help injured workers recover and to more quickly return to work,” said Michael Saltzman, co-Chief Executive Officer, EvolutionIQ. “For Workers’ Compensation Carriers committed to helping injured workers, the adoption of EvolutionIQ is now faster than ever with its efficient deployment through Guidewire’s ClaimCenter.”

“We are excited to release our new Built by Guidewire integration with EvolutionIQ, following our strategic investment in 2023,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “EvolutonIQ’s technology empowers claims professionals to drive the right actions on the most critical claims. The integration between EvolutionIQ and Guidewire brings AI-powered Claims Guidance to their fingertips in one screen, making it easy to realize impact.”

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AI-powered ClaimsAPIsClaimCenterCloud-Native IntegrationEvolutionIQGuidewireInsuranceSuitemessaging systemsNEWSprotocols