Perks such as employer-provided meals saw a huge increase as organizations transitioned to working from home. The latest Certify SpendSmart Report from Emburse, a global leader in expense and AP automation solutions, showed the impact of the pandemic, which saw a tremendous increase in food deliveries and employee purchases for their home office working environments.
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See how the pandemic has impacted employee expenses. The @certify #SpendSmart report highlights trends in ride sharing, food delivery, travel and more(Emburse).
Among the featured data in the SpendSmart Report, key findings include:
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Food Delivery Services
Food delivery services grew by 110% annually, as DoorDash increased its market share. Uber Eats lost significant ground in both market share and average spend.
- DoorDash continued its leadership position in the sector, accounting for 36% of expenses submitted, compared to 25.1% for Grubhub, 17.1% for Uber Eats and 11.5% for Postmates.
- DoorDash saw a significant growth in its market share, up from 29.5% in 2019, while Grubhub declined slightly from 27.3% and Uber Eats saw a sharp fall from 25.6%.
- However, average spend with Grubhub was significantly higher than DoorDash, at $74.52 compared to $57.51, and $34.96 for Uber Eats.
- Grubhub also grew its average spend by 23% year over year, compared with just 6% for DoorDash. However, Uber Eats average spend shrank by 26% year over year.
Retail
In other signs of a major shift away from business travel to working from home, vendors such as Amazon and Walmart saw a significant increase in their share of business expenses.
- Amazon’s share of receipts more than doubled over the same period in 2019.
- Walmart’s share of receipts grew by 30%, as employees equipped their home offices for remote work.
- The share of receipts for “Supplies” increased over 75% over 2019.
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