Ather Energy, which has been at the forefront of the EV revolution in India, deploys Workelevate a digital workplace service automation platform to enable faster employee support services for its future-forward workforce. The platform is built and managed by Progressive Infotech, having end-user experience management expertise of over two decades.
Employee experience is critical for today’s organizations, especially when the enterprise is growing faster, and facing competition. To turn hybrid work into a true experience, the Bengaluru-based electric vehicle maker, Ather Energy has implemented Workelevate, a platform that simplifies employee support services and helps enhance organizational performance.
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“We are excited to adopt Workelevate by Progressive Infotech. This platform will help us manage and automate our digital workplace support services,” said Mr Sandeep Raj (Sr. Manager – IT Infrastructure – Ather Energy Pvt. Ltd).
Workelevate encompasses a conversational chatbot that resolves employee IT service requests instantly, providing one-click troubleshooters. From password resets to software provisioning, the automation-led workflows are customized to meet most of the employee IT-related requirements. The chatbot will be deployed in phase II of this engagement between Progressive & Ather Energy.
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Using Workelevate for digital workplace service transformation, the leading electric scooter manufacturer is empowering its workforce with employee-centric features like self-service, IT self-healing, and instant automation-led digital workplace support.
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