Delivering new insights into the future of work, Blue Prism, a global leader in intelligent automation, released its annual survey report titled, “The Impact of a Digital Workforce on Business Agility & Survival”. The report, based on research conducted with more than 6,700 knowledge workers and senior IT decision makers, reveals that 78% of business leaders see robotic process automation (RPA) as a solution for solving the global productivity problem, 92% see it as a catalyst for driving digital transformation, and majority feel as though it is essential for business to remain competitive.
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C-suite executives are also embracing automation with 92% looking to deploy and extend these capabilities throughout their organizations, while 81% indicated RPA and/or automation is critical in scaling technologies such as AI across their business. From creating and enhancing jobs, saving time and costs, accelerating and improving work quality, and making organisations more innovative, those surveyed universally agree that RPA is providing a hugely positive impact on work, business agility and resilience.
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One thing is certain: the impact of automation is being felt from the boardroom to the shop floor. In our new economic reality, digital transformation has become a top business priority, and organizations are increasingly looking for ways to stay resilient, responsive and competitive. 81% of business decision makers agree that RPA and/or automation is essential for their businesses to remain competitive. These leaders view these technologies as core to their digital transformation efforts and understand that they must adopt them to thrive in this tumultuous business environment.
“Intelligent automation is more important than ever in driving business resilience and success,” says Jason Kingdon, Executive Chairman and CEO of Blue Prism. “These survey results validate how employees and business leaders alike see a Digital Workforce forever changing the way they work and compete. The potential of this technology is only limited by your imagination, as intelligent automation is at the center of enabling digital transformations for large scale enterprises. Soon, organizations will consist of one-third Digital Workforce, one-third employees and one-third infrastructure, as the future of work is only accelerating due to the COVID-19 pandemic.”
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