NWN, a leading technology-enabled service provider focused on transforming the customer experience, shared details of how it supports the ground-breaking ability of Ava Robotics to enable a level of remote work collaboration that is crucial during and after the current COVID-19 pandemic. Together, NWN and Ava Robotics are making remote and flexible work a completely immersive experience through Ava Robotics’ telepresence robots with NWN’s integrated Solution-as-a-Service offerings.
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Youssef Saleh, CEO, Ava Robotics, said, “With NWN, I have complete confidence that our machines will work. There’s no question or doubt in my mind that when someone logs into our technology if it will work. It just does. NWN takes care of the video infrastructure so we have no concerns about our video functionality. And with Cisco Webex, powering Ava with enterprise-level video conferencing, people can focus on the usability of the robots. NWN is a partner that has the infrastructure that allows us to grow, which is very important for our mission-critical technology.”
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Ava Robotics enables distributed workers to be ‘physically’ together in the office, using telepresence machines to interact inside the office, giving them the chances to sit, stand, walk, and interact with colleagues. Its work in hospitals has been essential during the pandemic, giving patients facetime with remote doctors and family members. To see a short video of Ava Robotics in action. NWN provides the mission critical cloud-based services including voice, video conferencing, networking and security for the machines that enables users from all over the globe to interact with those physically in the office.
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