Tata Consultancy Services (TCS), a leading global IT services, consulting, and business solutions organization, has announced the launch of IUX for Workplace Resilience, a business command center solution that helps enterprises make it safe for employees returning to work amid COVID-19 and for customers doing business with them(TCS ).
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“With its integrated analytics platform and business command center, IUX for Workplace Resilience enables them to capture and analyze disparate enterprise and IoT data so they can understand safety and business risks in real time to maintain business continuity.”
COVID-19 has redefined the dimensions of enterprise risk, making traditional business continuity and recovery solutions incapable of tackling a host of new persistent and multifaceted challenges. Moreover, reopening businesses must follow strict mandates that go beyond personal protective equipment and social distancing.
IUX for Workplace Resilience helps overcome these by blending risk management with key business relaunch functions spanning workforce safety, regulatory support, operational resilience, and customer engagement. Designed for business leaders at banks, retailers, corporate offices and campuses emerging from the lockdown, the cloud-based solution helps organizations protect employees and customers, comply with evolving government regulations, and make operations more resilient despite ongoing disruption.
The software lets businesses monitor infection risk at locations and take immediate action, recording compliance. It enables contact tracing with proximity data from devices such as mobile phones and badge scanners. Combined with images and video, these insights can help firms maintain optimal in-house and remote staff levels or suggest ways to move about to maintain social distancing. Businesses can also monitor employee and customer sentiment and conduct risk profiling to gauge impacts to income and supply chains.
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