Modern Hire, the all-in-one enterprise hiring platform that enables organizations to continuously improve hiring experiences and outcomes with trusted science and technology, revealed conclusions and implications from a research study on artificial intelligence (AI) disclosures and consent statements in the hiring process. The study is the first to understand candidates’ attitudes toward AI in hiring, as well as how much information candidates want and need to feel comfortable with AI being used during the hiring process.
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Powered by CognitIOn by Modern Hire, which drives all of Modern Hire’s research, products, innovation and the scientists behind them, Modern Hire’s AI Consent Language Research Study explored AI disclosures and consent statements communicated to end users when AI is being used during the hiring process, with varying amounts of information on how AI would and would not be used to evaluate end user responses. Study participants were randomly assigned to five different disclaimer statements, ranging from a simple acknowledgement that AI would be used to score their interview responses, to more detailed descriptions of how AI would and would not be used. The research findings, conclusions and implications will help inform future AI consent language in hiring processes to better establish candidate trust in ethical and fair AI-powered hiring technology.
“Distrust of AI in hiring is due to a common black box approach, where users are not made aware of how decisions are being made,” said Mike Hudy, Ph.D. and Chief Science Officer at Modern Hire. “Modern Hire removes this resistance with a transparent, glass-box approach, which is essential to building trust that AI is being implemented in an ethical, transparent and fair manner. This cutting-edge research allows us to better understand how much and what kind of information end users want and need to feel comfortable being scored by AI. It gives us insight into candidates’ attitudes toward AI in the hiring and selection processes, and ultimately allows us to provide better products and services to our clients and their candidates.”
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