Cultivate Intelligent Coaching’ delivers a real-time, personalized coaching feed for every manager
Perceptyx, the leading employee listening and people analytics platform, has launched Cultivate Intelligent Coaching, a new AI-powered leadership development product within its People Insights Platform. The new product leverages behavioral data to deliver much-needed guidance to managers navigating today’s challenging work environment.
Cultivate Intelligent Coaching is an AI-powered leadership development product that analyzes both active feedback from 360 surveys and opt-in passive listening signals from workplace communication channels, such as Slack, Google Workspaces, Microsoft 365, and Microsoft Teams, to identify a manager’s blind spots and coaching needs. It then delivers hyper-personalized leadership insights and action recommendations to the manager via nudges and a metrics-rich personal dashboard. Receiving highly relevant coaching within the daily flow of work allows managers to put their newfound skills into practice immediately, track their progress, remain engaged in the coaching process, and deliver faster impact to their team.
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“Managers today must meet the needs of dispersed, burned out, always-on teams who are setting new boundaries. With these new ways of working, managers need new ways of learning and growing into leaders. They need on-the-job guidance and personalized feedback that evolves with them, so they can better lead their teams — and they need it now,” said Joseph Freed, head of product for Perceptyx’s talent development products.
“The best way to support managers in this environment is through continuous advice, grounded in real insights about that person’s behavior, all within the natural flow of their daily activities. Traditional 360 reviews lack a real-time actionable element and are soon forgotten, left on a shelf to gather dust. Human coaching alone lacks the fidelity of observed behavior and doesn’t scale,” added Freed. “Cultivate Intelligent Coaching makes it possible to deliver hyper-personalized and actionable insights and coaching to every manager in the organization.”
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Cultivate Intelligent Coaching is based on the Cultivate AI coaching platform, acquired by Perceptyx in February 2022. Unlike other digital coaching approaches, Cultivate uses AI intent models to interpret observed behavior and provide more meaningful insights into areas for development. For example, Cultivate not only identifies how often a leader engages with employees, it also understands the tone of those conversations and whether the manager is providing advice or asking for opinions, as well as how frequently they recognize and encourage their team members.
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