CRMI Honors 33 Service Organizations for Delivering ‘World-Class’ Customer Service; 6 Cited for Certification in Customer Experience Management Professional (CEMPRO) Read more
Arise Virtual Solutions named a Leader in Everest Group’s 2021 PEAK Matrix for Work at Home Agent (WAHA) Customer Experience Management (CXM)! Read more
Looking to Uncover Guest Insights and Drive Action, Marston’s Partners with Customer Experience Management Provider SMG Read more
Kyndryl Introduces Experience Management as a Service to Help Customers Monitor, Measure and Achieve Business Outcomes Read more
Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution Read more
UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience Read more
Aternity Unifies Customer and Employee Digital Experience Management With New User Journey Intelligence Read more
EY Announces EY Qualtrics Experience Management Competency to Transform People, Customer and Brand Experiences Read more
Livepro Customer Experience Knowledge Management Software Attains Approved Technology Provider Status From COPC Inc. Read more
Verint and Avaya Expand Partnership to Bring AI-Based Knowledge Management to Organizations Worldwide, for Better Employee and Customer Experiences Read more