NWN Carousel Awarded Texas Department of Information Resources Contract for Unified Communications, Carrier, Managed Services & Contact Center Solutions Read more
Google Adds Dialpad as a Chrome Enterprise Recommended Partner for Both Cloud Communications and Contact Center Solutions Read more
Israel’s Social Security Administration Doubles Customer Service Capability, Enables Remote Work for 700 Agents with Avaya Contact Center Solutions Read more
TouchPoint One Agent Coaching and Contact Center Performance Management Solutions Win Product of the Year and Remote Work Pioneer Awards Read more
AudioCodes Acquires Callverso, a Provider of Conversational AI Solutions for Contact Centers Read more
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions Read more
Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Center Landscape Read more
CommunityWFM Partners with Smartz Solutions to Expand into the United Kingdom and South African Contact Center Markets Read more
Anywhere365 Acquires PeterConnects to Further Expand Its Cloud Contact Center and Enterprise Dialogue Management Solutions Offering Read more
Evolve IP Delivers Telemedicine Solutions for Collaboration, Voice Communications, Contact Centers and Mobile Desktops Read more