8×8 XCaaS Offers Industry-First Integrated Cloud Contact Center and Phone Solution for Multinational Companies in the Philippines Read more
Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions Read more
8×8 Delivers New Integrated Cloud Contact Center and Communications Capabilities for Hybrid Work Read more
Lifesize Augments Cloud Contact Center Capabilities and Application Integrations to Deliver Enriched Omnichannel Customer Experience Read more
Anywhere365 Acquires PeterConnects to Further Expand Its Cloud Contact Center and Enterprise Dialogue Management Solutions Offering Read more
Calabrio’s Workforce Management Contact Center Software Integrates with Avaya Experience Platform Public Cloud to Power Cloud-Driven Excellence Read more
Google Adds Dialpad as a Chrome Enterprise Recommended Partner for Both Cloud Communications and Contact Center Solutions Read more
Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic. Here’s What They’re Expecting Next Read more
Verint Unveils Groundbreaking New Voice of the Customer Cloud Solution that Combines Digital Leadership and Listening at Scale in the Contact Center Read more